FAQ

General

What is Virtrapy?

Who are your therapists?

How does online therapy work?

Where does online therapy take place?

How much does each session cost?

Do I need to pay additional fees or taxes for the service?

Why is therapy at Virtrapy so affordable?

Do you accept insurance?

How do I book a session?

Therapy

What is therapy?

How do I know if I need therapy?

How many sessions do I need?

What types of issues can therapy address?

What are the differences between your General Services and Specialized Services?

If the issues I am facing are included in one of the Specialized Services, can I still go for the General Services?

Will I be forced to switch to the Specialized Services while I am receiving your General Services?

While the majority of issues can be addressed in General Services, what are the advantages of choosing the Specialized Services?

Therapy Policy

Can I change my therapist if I'm not comfortable?

What is your late policy for sessions?

What is the cancellation policy?

Are sessions confidential?

How do I pay for my sessions?

What if I need urgent support outside of session hours?

Regular Therapy

What is Regular Therapy?

If the issues I am facing are included in one of the Specialized Services, can I still go for the Regular Therapy?

How is Regular Therapy different from Quick Therapy?

Quick Therapy

What is Quick Therapy?

How is Quick Therapy different from Regular Therapy?

What if I need more sessions?

Anxiety Therapy

What is Complex Anxiety Therapy?

How do I know if I need Anxiety Therapy?

What can I expect during an Anxiety Therapy session?

Depression Therapy

What is Major Depression Therapy?

How do I know if I need Depression Therapy?

What can I expect during a Depression Therapy session?

Family and Couple Therapy

What is Family and Couple Therapy?

How do I know if I need Family and Couple Therapy?

What can we expect during a Family and Couple Therapy session?

Can I experience Family and Couple Therapy alone?

Grief and Loss Counselling

What is Grief and Loss Counselling?

How do I know if I need Grief and Loss Counselling?

What can I expect during a Grief and Loss Counselling session?

Trauma Therapy

What is Trauma Therapy?

How do I know if I need Trauma Therapy?

What can I expect during a Trauma Therapy session?