FAQ

General

What is Virtrapy?

What is online therapy?

Where do the therapy sessions take place?

Who are the therapists at Virtrapy?

Do you have interns, qualifying therapists, or student therapists?

Free consultation

What is a free consultation?

Who will conduct the free consultation?

Do I have to decide whether to proceed with a paid session during the consultation?

Therapy

What types of therapy do you offer?

Do you offer therapy for children and teens?

How long does a therapy session last?

Can I switch therapists if I don’t feel it’s the right fit?

Payment

How do I pay for a session?

Do you accept insurance?

Do you offer direct billing to insurance providers?

What is your cancellation policy?

Privacy and security

How do you handle personal data?

Are my therapy sessions confidential?

Do you store therapy session notes?

Can I request a copy of my therapy records?